|
|
|
|
| |
It is easy to make reservations and ask us questions. We always reply as fast as we can and you can choose to make contact in the way that you find the easiest. Please remember that Copenhagen:
Internet request
You can send a request for a room around the clock. Our staff will then send a reply as soon as possible to the e-mail address you have given.
GENERAL RULES
Reservations
You can make a reservation by phone, fax or e-mail. We need a credit card to be able to guarantee the booking. The reservation is not valid until it has been confirmed by the hotel. The hotel has the right to take out a deposit for pre-bookings.
Cancellation rules
If nothing else has been agreed upon at the time of reservation the cancellation should be done through e-mail (info@hotelcopenhagen.dk), phone: (+45 32 96 27 27) or fax (+45 32 96 83 08) before 12 pm the day before arrival to avoid unnecessary fees. If you do not show and have not cancelled your reservation or have cancelled your reservation before 12pm the day before arrival, you will have to pay for the first nights accommodation. If the hotel has had other costs in regards to your reservation, you will have to pay these.
Arrival and departure
The room is available from 2 pm on the day of arrival and check out is before 11am.
Check in is between 2 pm until 11 pm, if nothing else is shown in your booking confirmation.
The reception is closed between 11 pm and 7 am.
The room prices includes local taxes and VAT. Breakfast is not included, the price is DKK 45,- per person.
Guaranteed arrival
A guaranteed arrival will secure that the room will be held after 6 pm on your arrival day. If the guest does not show and has not cancelled the reservation, the guest is liable to pay for the room. In accordance with a guaranteed arrival the hotel is entitled to get information about the guests credit card number, type and expiry date to make sure that the guest is debited for the room. Has the room already been prepaid, it will be held the whole day.o:p
Payment
The room should be paid at the arrival or at the time of reservation, either by credit card, bank transfer or cash.
Lost property
We will keep lost or forgotten property for 3 months after departure. We will only send you your property through prepayment of postage, packaging and handling fees.
CVR. nr.
CVR. nr. 27625126
Please notice that you have to confirm a reservation before it is valid. |
|
|
| |
|
| |
|
|
|
|
|
|
Hotel Copenhagen
Egilsgade 33
2300 København S
Telefon: +45 32 96 27 27
Telefax: +45 32 96 83 08 |
| |
|
|
|
|
|
|
|
|
|
|
|
